Terms of Use

Last updated: January 13, 2026

These Terms of Use ("Terms") govern your use of AirMukwai.com, an aircraft management software platform developed and operated by Osabox Limited. By accessing or using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using AirMukwai.com, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

AirMukwai.com is a comprehensive aircraft management platform that provides:

  • Fleet management and tracking capabilities
  • Flight scheduling and operations management
  • Crew management and assignment tools
  • Maintenance tracking and compliance monitoring
  • Analytics and reporting features
  • Data storage and backup services

3. User Accounts

3.1 Account Creation

To use our service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. You agree to:

  • Immediately notify us of any unauthorized use of your account
  • Provide accurate and up-to-date information
  • Use strong, unique passwords
  • Not share your account credentials with others

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for other reasons we deem necessary.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use the service to store or transmit illegal content

4.2 Aviation Compliance

As an aviation service, you must ensure that your use of our platform complies with all applicable aviation regulations, including but not limited to:

  • International Civil Aviation Organization (ICAO) standards
  • National aviation authority regulations
  • Safety management system requirements
  • Data protection and privacy regulations

5. Data and Content

5.1 Data Ownership

You retain ownership of all data and content you upload to our platform. However, you grant us a license to use, store, and process this data to provide our services.

5.2 Data Accuracy

You are responsible for ensuring the accuracy and completeness of all data entered into our system. We are not liable for errors resulting from inaccurate data input.

5.3 Data Backup

While we implement data backup procedures, you are responsible for maintaining your own backups of critical data. We recommend regular data exports for business continuity.

6. Intellectual Property

6.1 Our Intellectual Property

The service and its original content, features, and functionality are owned by Osabox Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Intellectual Property

You retain ownership of your intellectual property. By using our service, you grant us a limited license to use your intellectual property solely for providing our services.

7. Payment Terms

7.1 Subscription Fees

Access to our service requires payment of applicable subscription fees. Fees are billed in advance and are non-refundable except as expressly stated in our refund policy.

7.2 Payment Methods

We accept major credit cards and other payment methods as indicated in our billing interface. You authorize us to charge your chosen payment method for all applicable fees.

7.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge interest on overdue amounts.

8. Service Availability

8.1 Service Level

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance and unforeseen circumstances may cause temporary service interruptions.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice for significant changes.

9. Limitation of Liability

To the maximum extent permitted by law, Osabox Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Osabox Limited and its affiliates from any claims, damages, losses, or expenses arising from your use of our service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zambia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Zambia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our service. Continued use of our service constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

Osabox Limited

Email: legal@airmukwai.com

Phone: +260 XXX XXX XXX

Address: Lusaka, Zambia