Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Company information and business details
• Login credentials and account information
• Payment information for billing purposes
• Communication preferences and feedback

1.2 Usage Data

We automatically collect certain information when you use our service:

• IP address and location information
• Browser type and version
• Device information and operating system
• Usage patterns and feature interactions
• Log files and error reports

1.3 Aircraft and Operational Data

As part of our service, we process aviation-related data including:

• Aircraft specifications and maintenance records
• Flight schedules and operational data
• Crew information and assignments
• Safety and compliance documentation

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our aircraft management services
• Account Management: To create and manage your account and user profiles
• Communication: To send important updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our services
• Security: To monitor for security threats and prevent unauthorized access
• Compliance: To ensure compliance with aviation regulations and standards
• Billing: To process payments and manage subscriptions

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

• Cloud hosting and data storage providers
• Payment processing services
• Customer support and communication tools
• Analytics and performance monitoring services

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal subpoenas or court orders
• Government requests or investigations
• Protection of our rights and safety
• Prevention of fraud or security threats

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and role-based permissions
• Regular Audits: Security audits and vulnerability assessments
• Employee Training: Staff training on data protection and privacy
• Incident Response: Established procedures for security incidents

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 3 years after deactivation
• Usage Data: Anonymized and aggregated for analytics purposes
• Legal Compliance: Certain data may be retained longer for regulatory requirements

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Displaying a prominent notice within our service

Your continued use of our service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: